Frequently Asked Questions
Everything you need to know about shopping with TOC Supplies.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and have the original tags attached to be eligible for a full refund.
Are your clothing materials sustainably sourced?
At TOC Supplies, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester.
How can I track the status of my delivery?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes.